fayettevillemassage

Why Drink Water after a Massage Session?

Thu, 01 Apr 2021 04:34:25 GMT

Every massage place typically offers the clients a glass or bottle of water after their session. There is a reason!

Drinking water helps further flush out the lactic acid that was broken up during the massage session. Especially if you received a neuromuscular or deep tissue session. These techniques need the extra help that water can provide. The number one benefit of massage is circulation. During your massage the adhesions or tightness is broken down by the manual therapy and whisked off into circulation and eventually flushed out the system completely. The water helps this process along.

I like to think of water and movement as the two homework assignments I send home with my clients. 90% of my personal clientele receive deep tissue and neuromuscular therapy and I always send them home with bottled water and instruction to drink more if they can and go for a walk or swim or some light form of exercise.

DO NOT go home and lay on the couch or get patio day drunk on margs! Even though both sound amazing haha!!! Not drinking water and lack of movement could result in you feeling like crap the next day, which we do not want to happen!

Both the water and movement help flush out lactic acid and are an integral part of massage. 10/10 recommended after every session!

Flow of Experience

Thu, 01 Apr 2021 04:32:46 GMT

What is this and why does it matter? Absolutely it matters and in a nutshell, the Flow is what you are purchasing as a part of your overall massage service. You are also purchasing the skills of the massage therapist, which is just as important as the Flow. The following paragraphs layout what my expectations are for your experience at Bodyworks.

The Flow of Experience is every step you would go through from the moment you decide you want/need a massage, all the way through to the point of checking out and leaving the office after your service. Managing the Flow of Experience ties for first place amongst my priorities as the owner. My other top priority is hiring exceptional therapists .

The Flow is broken down into the following:

Online search
Website Impression
Scheduling
At the office
Massage Time
Checkout

Online Search

Over 90% of new clients come from an online search or referral from a friend. Even the referrals will end up going online to scope us out or look up our phone number. Once online you immediately see our four to five star rating and multiple great reviews. This step gives you the initial, quick impression of our business and what others are saying about their experience. From here you will click on our website to learn more.

Website Impression

Being that we are a “massage place”, our website needs to emulate trust and confidence. You need to see that we are not a creepy establishment and that we only have licensed, presentable therapists who work here. You need to feel like you can trust us while laying face down and half naked (or fully naked) in a dark room with a stranger, haha!! If you suffer from chronic issues or stress & tension, you want to know that the practitioner is skilled and knowledgeable and will help relieve you of your issues. You need to know that all practitioners are professional. The website needs to be simple to navigate, not overwhelming with information but enough to evoke confidence in our abilities. Navigating through the website needs to be easy and make you feel confident you are making the correct decision when it comes to your massage needs.

Scheduling

Scheduling your massage should be easy. I say should be because technically it should be easy to get an appointment with us. I will be the first to admit, this can sometimes not be as easy as I would want. Our appointment scheduler is easy to find on our website and fairly easy to navigate. However, what isn’t easy is finding an appointment that works well for your time frame AND with your requested therapist. We are a high demand group of therapists and we encourage rebooking and booking out in advance. This will sometimes lead to limited availability.

Pre-Covid we had a dedicated front desk receptionist to answer the phone every time it rang. Now, as a team, all the therapists answer the phone and return missed calls and voicemails in between clients. Therefore, you may call to schedule and it could take us up to an hour and half before someone calls you back. Rest assured we WILL call you back! This can be frustrating for some people and I understand and apologize for this inconvenience. This is just our new normal. We are dedicated to our regular and future clients and do our best to accommodate as many people as possible. We stay open until 7p M-F to be available for after work appointments. We are also open Saturdays to accommodate over the weekend. We close on Sundays to give the whole team an opportunity to rest, recharge, and be with family and friends.

One aspect to scheduling with us that is different from other massage places, we do not require a credit card to book. This is on purpose. In no way do I want our clients to be concerned about unauthorized charges to their credit card. Requiring a credit card to book presents more cons than pros in my opinion, so we choose to not do this.

At this point in the Flow of Experience you are confident in your choice of Bodyworks and you’ve been able to secure an appointment with your requested therapist at a time that’s convenient for you. Now you’ve arrived at our office for your massage.

At the Office & During your Massage

You’ve arrived for your appointment and we are expecting you. Your therapist will greet you outside! Once inside you will notice the calm energy, soothing sounds, and pleasing aromatherapy. The office is clean with minimal clutter throughout. No products on the shelf to buy or anything that would make you feel pressured to purchase. You are here to relax and feel better, not inundated with more decisions. Your therapist will escort you to the massage room. Here you will notice more of the same. Calming atmosphere, pleasant aromatherapy, soothing meditation sounds, and the lighting is dim but not too dark.

If you are a new client, you will fill out your intake form, then discuss with your therapist why you are here for a massage. They will listen and customize the massage session to meet your needs. Each session is different based on the client. No cookie cutter massages. Once you and your therapist have finished communicating, he or she will exit the room and leave you to undress and get comfortable on the massage table… under the sheet and blanket of course :)

Once you are on the massage table, you will notice the heat from our heated tables, the weight of the blanket (not too much but just right), the sheets are clean and free from tears or stains, and you will feel yourself start to relax. For the next 30 minutes - 90 minutes you are receiving the customized massage session that you are expecting! You’ve turned your phone to airplane mode and you are free to breathe deep, clear your mind, and make no decisions. Of course if you need adjustments made, ie the table is too warm or the room is too chilly for your liking, please let us know. Communication is important so we can exceed your expectations. Majority of people prefer to not talk during their massage. So if you do need to make some modifications so you can wholly relax, feel free to tell us during the consultation time or at the beginning of the session. This way you can fully enjoy your experience with us.

Checkout

Your massage session has ended. Your therapist will be waiting at the front desk for you. There is no rush to jump off the table and get out the room as fast as possible. We allot 30 minutes in between clients so no one is rushed around. We have bottled water for you, if you choose. More on why drinking water after a massage is important. Your therapist will share any final thoughts with you regarding your massage and make any necessary recommendations for the future. They will take payment and encourage rebooking. As I have mentioned earlier, we are a high demand facility and booking in advance is always a good idea! Last minute appointments can be difficult to accommodate.

Your entire massage appointment is complete! It is the goal of my team to consistently exceed your expectations. Everyone is keenly aware that the Flow of Experience is priority along with delivering an amazing service! We want you to feel rejuvenated, refreshed, & zero hesitation about returning to see us! You work hard for your money and we appreciate that you choose to spend it locally with us!

Why Choose Bodyworks as Your Go-To Massage Place:

spain.christen@gmail.com (Christen Spain) — Tue, 16 Feb 2021 00:57:23 GMT

The answer is simple.… our therapists. We have a lot of experience within these walls. Thousands of hours of hands on massage. Thousands of hours of education. A hundred years of combined working experience.

As the owner, the no.1 responsibility I have is to our clients (customers), ensuring they are in great hands at all times. I take this responsibility seriously. We only hire great therapists. If they aren’t great yet, we believe they can get there.

In order to get hired at Bodyworks, the licensed therapist is required to give a massage to each one of us. That would be approximately 5-7 massages. Then as a team we talk about the candidate and decide:

Will they be a good fit within our team?
Will they be a good fit for our clients?
Do they have the talent & desire needed to be successful at Bodyworks?

Once we’ve discussed all the pros and cons and everyone has voiced their opinion about the potential new hire, then we vote whether to extend a contract or not. Simple. Team oriented. Empowering. The best decisions are made together.

In a nutshell, that is the process everyone goes through before they can work at Bodyworks and I take it very seriously.

Your qualified therapist ensures that your experience consistently exceeds your expectations. They deliver an excellent massage service. Presentable at all times. Uses good communication skills. Is polite and well mannered. Has a pleasant disposition. Most importantly, they listen to you and hear what you are wanting out of your massage session.

This right here ^^^ this is the meat and potatoes of your experience at Bodyworks! 95% of your experience at my business is left up to another therapist to deliver the goods. Which is why the hiring process is so critical! There are other details that play a role in your experience, but none as important as the quality of your massage therapist. To read more about the Flow of Experience and my expectations of what you should experience, click here.

To loop back to the original question … why you should choose Bodyworks as your go to massage place… only the best therapists work here. You are buying a service, therefore you are buying the skills of the service provider. It makes sense to choose an establishment that only allows the best service providers to work there.

New Operational Changes

Tue, 28 Jul 2020 21:28:47 GMT

Covid-19 has affected everyone in our community, city, state, and country. In order to adjust to the new world we live in, I have had to make several changes. Some are for the health and safety of our team and clients, other changes to ensure that Bodyworks will continue to provide services for many years to come. Thank you for your flexibility and understanding!

Operational Changes for Health & Safety

Please wear a mask.

Wait outside in your car, we will come get you when it’s time for your appointment.

Once inside, you will be asked a series of questions to ensure the health safety for all of us.

We will take your temperature.

No walk-in appointments. You are required to schedule in advance.

We clean & disinfect in between each client. Which we have always done, but now it’s sevenfold. Therefore, fewer appointments per day are available.

Operational Changes for Business Sustainability

We no longer operate with a front desk receptionist.

As a team, we answer the phone, return missed calls, and schedule all appointments. Leave a message… we will call you back. I promise.

Future Operational Changes for Business Sustainability

(All changes will be in effect by Sept 1, 2020)

***I want you prepared!***

We will be requiring a credit card in order to book online or secure an appointment over the phone. This is currently in the works and as soon as the logistics are complete, we will roll out a new policy.

We will no longer be offering discounts. If you wish to receive a discounted massage service, the Black Friday Sale & Christmas BOGO will be the ONLY option. This is a HUGE sale and well worth buying in bulk for your entire year’s worth of services ��

Punches on your punchcard are only available with the purchase of a full price massage. Once your punchcard is full, it is redeemable for the service you typically receive. i.e. majority of your punches are from a 30 min session then you receive a free 30 min. Majority of punches received are 90 min then you get a 90 min free.

We will no longer be offering skincare services, body wraps, or scrubs.

Massage Therapy will be the one and only service provided.

Phase I: What to Expect

Tue, 05 May 2020 22:05:13 GMT

With so much still uncertain, thank you for your continued trust in our team and my leadership of this operation. Both of which are key to keeping everyone safe during the phases of reopening our business. We have always done well in keeping a clean and sanitized facility. So clean sheets and blankets, plus sanitizing after each client is nothing new to us but… Due to the current state of affairs, our cleanliness has amped up sevenfold. We’ve extended the times in between clients in order to disinfect thoroughly.

What to expect – in the simplest of ways

1. No waiting inside for your appointment to begin. Please wait in your car or outside until your therapist comes to get you.

2. Limited staff. Only 6-8 people will be allowed in the building at one time. Front desk staff will be working from home.

3. Reduced business hours & operation changes … which means less availability for massage appointments.

4. No walk in’s allowed. You are required to schedule an appointment in advance.

5. A thorough clean and disinfect and a minimum 30 of minutes in between appointments to clear the air.

6. Your therapist will be wearing a mask.

7. You are required to wear a mask while in common areas of the building. You can remove the mask when you are face down during your massage.

8. You will be screened with a series of health questions upon the arrival to your appointment.

9. Your therapist will take your temperature upon arrival.

10. Based on numbers 8 & 9 your appointment could be cancelled.

Many other little changes will occur, because as a whole, our entire operation has changed so we can thrive in this new economy and keep everyone safe! I am so excited to get back to work and see my team and clients!

Between a Rock and a Hard Place

Thu, 09 Apr 2020 05:00:39 GMT

Why I am not a fan of excessive social media:

I dislike that algorithms choose what [it thinks] I want to see
I do not like being inundated with ads
Majority of apps have one goal in mind & that is to keep you “playing” their app forever. Whether it’s a game or social media platform. They want you to never leave.
There is much more to life & relationships outside our phones

The Flip Side:

If used correctly & sparingly, social media can be a great thing!
An easy way to share your life with people you care about. Real people that in return care about you. Not curious about you but care about you, there’s a difference.
You get to know me, my team, and philosophy and as a result you gain trust in us.

The Conundrum I Find Myself In: Consumer vs Business Owner:

Over the years I have felt stuck between a rock and a hard place when it comes to social media. The consumer (consuming information) vs the business owner (producing information). “They say” if a business isn’t shoving their info or product in your face, they aren’t doing something right. I disagree. I do not like constant presence on social media because I want you enjoying life not scrolling through pointless shit. As a consumer, I want to get on social, see my peeps and the businesses I support then I’m out. Off to do something more tangible.

Here is where the problem has always been: needing to communicate with you and “sell my services” VS inundating your social feed to the point of redundancy. As a consumer, I hate the constant posts and buy this and buy that AND some of the same shit month in and month out. Since I don’t like receiving info that way, I don’t want to put out info in the same manner.

As a business owner, I can’t ignore social media. In fact, it is a key component of my marketing strategy. Not necessarily to get new clients, but to regularly communicate with the clients we already have. To speak to the people who are interested in us. Who care about us.

This is a HUGE reason I am starting this blog. I don’t want to be between a rock and a hard place anymore. I think this blog allows me a happy medium and hopefully continues to gain your trust and confidence.